Privacy Policy
Effective Date: April 20, 2026
Smart Orange Consulting, doing business as XDIPX Digital, is the owner and operator of xdipx.com (referred to in this Policy as the "Site," "we," and "us"). We fully understand the importance of protecting your personal information while you shop online, and we have developed this Privacy Policy (the "Policy") to provide you with the highest level of privacy possible.
This Policy describes our practices regarding the collection and use of information throughout the Site. By using the Site or obtaining any product or service through it, you agree to the limited collection and use of your information as outlined below. If you do not agree to this Policy, please do not use the Site.
We may update this Policy from time to time to reflect changes in technology, law, or our business practices. When we do, we will post the updated Policy on this page. You can determine when this Policy was last revised by checking the Effective Date above.
Information We Collect
The Site collects two basic types of information during your visits.
Non-Personally Identifiable Information
We collect general information that cannot be traced back to individual users. When visitors come to our Site, we collect and aggregate data indicating which pages were visited, the order in which they were visited, and which links were clicked. We use this information to improve the Site and provide you with a smoother shopping experience.
We also use cookies and similar tracking technologies to collect non-personally identifiable information. Cookies are alphanumeric identifiers transferred to your device through your web browser. These cookies do not track other websites you visit and do not install malware on your device. They allow us to recognize your browser when you return to our Site, personalize your experience, and save you time during checkout.
We work with third-party analytics and advertising partners who may use cookies, pixel tags, and similar technologies to measure advertising effectiveness, personalize content, and provide relevant ads. These third-party tools operate under their own privacy policies, which we encourage you to review.
Your browser must accept cookies for you to enjoy the full benefits of being a registered user. If you are uncomfortable with cookies, you can block them through your browser's settings.
Personally Identifiable Information
We collect personally identifiable information as needed to fulfill your order. Our Site uses an order form (shopping cart) and a registration form through which you may provide us with information such as your name, email address, physical address, mobile phone number, and payment details in order to receive products or services, or to receive communications from us.
When you purchase a product as a gift, we also collect personally identifiable information about the gift recipient so we can deliver the gift as requested.
SMS / Text Messaging
If you opt in to receive text messages from XDIPX Digital, we collect the following:
- Your mobile phone number
- The date, time, method, and IP address of your opt-in consent
- The content of the consent language you accepted
- Your opt-in and opt-out history (including any STOP, HELP, or re-subscribe replies)
We use this information solely to deliver SMS communications you have consented to receive, to maintain records of consent as required by law, and to respond to your SMS replies. Message categories include daily deal alerts, cart and checkout reminders, order and shipping updates, customer service replies, and opt-in confirmations. Message frequency varies and averages approximately one message per day. Standard message and data rates may apply.
You can reply STOP to any message at any time to unsubscribe, or HELP for support. You can also contact us at hello@xdipx.com to unsubscribe.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support of the SMS messaging program — for example, our messaging platform provider Twilio — is permitted solely to deliver the messages you have requested. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Use Your Information
Non-Personally Identifiable Information
We use non-personally identifiable information, such as your IP address and the pages you visit, to diagnose server issues, administer and improve the Site, recognize traffic patterns, and gather broad demographic insights.
Personally Identifiable Information
We use personally identifiable information primarily to complete transactions you initiate — including the sale and delivery of products and services. We may also use it to contact you regarding questions about your order, confirm your satisfaction, or learn how we can serve you better. Any participation in surveys or questionnaires is entirely voluntary.
Financial information (including credit card numbers, expiration dates, and billing address) is used solely to process payment. We comply with encryption standards designed to keep your information secure from theft or fraud.
From time to time, you may receive marketing communications from us by email or SMS about new products, features, special offers, or newsletters. You may opt out of marketing emails by clicking "Unsubscribe" at the bottom of any marketing email, or out of SMS by replying STOP to any marketing text.
Gift Recipients
We collect personally identifiable information about gift recipients solely to facilitate proper delivery of gifts on your behalf. This information is used solely for that purpose.
Service Providers
We work with third-party service providers who assist with website hosting, order processing and fulfillment, payment processing, data analysis, email communications, SMS messaging (Twilio), analytics, and advertising. Personally identifiable information, including financial information, is shared with these third parties only to the extent necessary to provide you with products and services, and is limited to its intended purpose.
SMS opt-in data and consent records are never shared with third parties for marketing, promotional, or any other purpose, except with our SMS delivery subcontractor (Twilio) strictly to deliver the messages you have requested.
Subject to applicable law, we reserve the right to release information about any Site visitor whom we believe is in violation of their obligations to us, who is engaged or suspected of engaging in illegal activity, or as otherwise permitted or required by law, including in response to civil subpoenas, discovery requests, or to protect the interests of XDIPX Digital, our customers, or others.
Security
The Site uses reasonable security measures to help protect against the loss, misuse, and unauthorized alteration of personally identifiable information under our control. Specifically:
- All personal information is encrypted within our databases.
- Customer credit card numbers are never displayed in full (e.g., displayed as xxxx xxxx xxxx 1234).
- We do not store your full credit card data.
- We comply with PCI standards approved by Visa™ and Mastercard™ to ensure data is handled securely.
While no system of data transmission over the internet can be guaranteed to be 100% secure, we take meaningful steps to protect your information. You provide all information at your own risk, though these risks can be minimized through responsible browsing habits such as using up-to-date antivirus software and secure networks.
Managing Your Information
If you have an account with the Site, you may update your mailing address, email address, name, or phone number by clicking "My Account" at the top of the page. To update your SMS preferences, reply STOP to unsubscribe or contact hello@xdipx.com.
Children's Privacy
The Site is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.
Contact Us
If you have any questions about this Policy, our data collection and usage practices, or if you wish to report a concern, please reach out to us at:
hello@xdipx.com
Smart Orange Consulting, (DBA XDIPX Digital)
Your privacy matters to us — not just as a legal obligation, but as a core part of how we do business. Thank you for trusting XDIPX Digital.